If you have an Android phone that's refusing to make calls but can text, you're not alone. This is a common Android phone error that can be caused by different factors such as network issues, software glitches, or incorrect network settings.
As someone who has experienced this issue before, I know how frustrating it can be. That's why I've put together this guide to help you troubleshoot and fix your Android phone that won't make calls. Whether your phone can't make or receive calls, has internet but can't make calls, or experiencing any other related problem, I've got you covered. So, let's dive in.
1. Check Your Network Connectivity
The first thing you should do is check your network connectivity. Ensure that you have a stable network signal and are not in a place with poor network coverage. You can also try turning airplane mode on and off, or rebooting your phone to refresh your network connection.
2. Confirm Your Phone's Network Settings
Sometimes, your phone's network settings may be incorrect, leading to call issues. To confirm your phone's network settings, go to "Settings," then "Mobile Networks," and ensure that your preferred network type is selected. You can also try changing your network type to 3G or 4G if you're currently on a 2G network.
3. Reboot Your Phone
A simple phone reboot can sometimes fix issues related to phone calls. So, try turning off your phone and turning it back on to see if that fixes the problem.
4. Check Your Phone's Airplane Mode
It's possible that your phone's airplane mode is turned on, which can prevent it from making calls. To check if your phone's airplane mode is on, go to "Settings," then "Network & Internet," and ensure that airplane mode is turned off.
5. Clear Your Phone's Cache
Sometimes, a corrupted cache can cause your phone to malfunction. To clear your phone's cache, go to "Settings," then "Apps & notifications," and select the app that's having issues. Click "Storage & cache," then "Clear cache," and see if that fixes the problem.
6. Check Your Phone's SIM Card
If your phone's SIM card is not properly inserted, it can cause call issues. Check that your SIM card is properly inserted and that there's no damage to it.
7. Update Your Phone's Software
Outdated software can cause a lot of issues, including call problems. So, ensure that your phone's software is up to date by going to "Settings," then "System," and selecting "Software update." If an update is available, download and install it.
8. Reset Network Connectivity
If none of the above solutions work, you can try resetting your phone's network connectivity. To do this, go to "Settings," then "System," then "Reset options," and select "Reset Wi-Fi, mobile & Bluetooth." This will reset your phone's network settings to their default values, which may solve the issue.
9. Contact Your Service Provider
If you've tried all the above solutions and are still experiencing issues with making calls, it's possible that the problem is with your service provider. Contact them to report the issue and get assistance.
10. Factory Reset Your Phone
If all else fails, you can try factory resetting your phone. This will erase all your data and settings, so make sure to back up your important data before doing so. To factory reset your phone, go to "Settings," then "System," then "Reset options," and select "Erase all data (factory reset)." This should reset your phone to its original state and may fix the issue.
Final words
there are several reasons why your Android phone won't make calls but can text, and there are several ways to fix the issue. You can start by checking your network connectivity, confirming your phone's network settings, rebooting your phone, checking your phone's airplane mode, clearing your phone's cache, checking your phone's SIM card, updating your phone's software, resetting network connectivity, contacting your service provider, or factory resetting your phone.
If you've tried all these solutions and the issue persists, it's recommended to take your phone to a professional technician or the manufacturer's customer support for further assistance.
I hope this guide has been helpful in fixing your Android phone's call issues. If you have any questions or comments, please feel free to leave them below, and I'll be glad to respond.
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